Privacy Policy

1. Introduction

At RNS Technology Pte. Ltd. (“RNS Technology,” “we,” “us,” or “our”), we respect your privacy and are deeply committed to safeguarding the personal data you entrust to us.

This Privacy Policy sets out the basis on which any personal information we collect from you, or that you provide to us through our website, contact portals, or business interactions, will be processed, stored, and protected. We operate strictly in accordance with Singapore's Personal Data Protection Act 2012 (PDPA) and apply GDPR-aligned principles where applicable for global commercial operations.

2. Company Information

The data controller responsible for your personal data is:

3. Scope

This Privacy Policy applies to all data subjects who interact with RNS Technology through digital or direct business channels, including:

• Visitors and users of our official website
• Individuals submitting business enquiries or requests for quotes (RFQs)
• Existing and prospective corporate clients, vendors, and business partners
• Job applicants submitting resumes or employment applications
• Subscribers to our technical updates, company profiles, or newsletters

4. Information We Collect

Depending on how you interact with our website or services, we collect several categories of information:

5. How We Use Information

RNS Technology processes personal data solely for legitimate business purposes, including:

• Responding to project enquiries, consultation requests, and service submissions
• Preparing commercial proposals, quotations, and manpower supply contracts
• Fulfilling contracted engineering, workforce, and technical support operations
• Managing client relationships and providing ongoing customer support
• Processing job applications, resumes, and workforce recruitment screenings
• Improving website performance, security, and user experience
• Complying with statutory, regulatory, and legal obligations in Singapore

6. Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a seamless experience, analyze web traffic, and remember user preferences.

We utilize the following cookie types:

• Essential Cookies: Necessary for core site functionality, navigation, and secure access.
• Analytics Cookies: Help us measure visitor volume, popular pages, and navigation flow in aggregated form.
• Performance Cookies: Optimize page load times and website responsiveness.
• Preference Cookies: Remember UI settings such as theme options or consent choices.

You can manage or disable cookies at any time through your internet browser settings.

7. Analytics

We utilize enterprise analytics tools—such as Google Analytics and Microsoft Clarity—to better understand website traffic patterns and improve performance.

All analytics data is collected in anonymized or aggregated formats. These tools do not capture unencrypted personal identification data or store sensitive financial details.

8. Contact Forms & Pop-Ups

Information submitted through our site-wide contact pop-ups or consultation forms (such as Company Name, Contact Person, Email, and Phone Number) is transmitted securely and used exclusively to communicate with you regarding your direct enquiry.

9. Recruitment Data

Resumes, CVs, certificates, and job application forms submitted to RNS Technology are evaluated strictly for talent acquisition and recruitment screening.

Unsuccessful applications may be retained securely in our talent database for up to twelve (12) months for future project opportunities unless the candidate requests deletion earlier.

10. File Uploads & Confidential Documents

Any documents uploaded to our systems—including Company Profiles, RFQs, Tender Specifications, or Resumes—are stored in encrypted infrastructure and restricted strictly to authorized RNS Technology personnel on a need-to-know basis.

11. Sharing of Information

RNS Technology does NOT sell, rent, trade, or commercialize your personal data under any circumstances.

We may share information only with:

• Professional Advisors: Auditors, legal counsel, and compliance consultants bound by strict confidentiality obligations.
• Statutory & Government Authorities: When required by Singapore law, court orders, or Ministry of Manpower (MOM) regulations.
• Infrastructure Providers: Trusted cloud hosting, security, and IT service vendors operating under data protection agreements.

12. International Data Transfers

Where personal data is transferred or processed outside of Singapore (e.g., using global cloud database infrastructure), we take all reasonable steps to ensure the receiving party provides a standard of protection comparable to Singapore's PDPA.

13. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required for statutory, accounting, legal, or audit requirements under Singapore law.

14. Security Safeguards

We implement robust technical and organizational security measures to prevent unauthorized access, disclosure, alteration, or destruction of personal data. These controls include:

• SSL/TLS cryptographic encryption for data in transit
• Role-based access controls and multi-factor authentication
• Secure cloud hosting infrastructure and firewall monitoring
• Regular security audits and internal data handling protocols

Note: While we adhere to strict industry safeguards, no digital storage mechanism or internet transmission can be guaranteed to be 100% immune from security threats.

15. Your Rights Under PDPA

Subject to verification and statutory exceptions, you have the right to:

• Access: Request details of personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Withdrawal of Consent: Withdraw consent for data processing where consent was the legal basis.
• Erasure: Request deletion of data where legally permissible and no longer required for business operations.

16. Third-Party Integrations

Our digital platforms may incorporate embedded tools or integrations (e.g., Google Maps, Google Analytics, Microsoft Clarity, LinkedIn, Facebook, WhatsApp, or cloud servers). Each third-party service operates under its own independent privacy policies.

17. External Links

Our website may contain links to external third-party sites. RNS Technology is not responsible for the privacy practices, content, or security posture of external websites.

18. Children's Privacy

Our website and engineering services are strictly intended for enterprise B2B and commercial users over 18 years of age. We do not knowingly solicit or collect data from children under 13.

19. Changes to this Policy

RNS Technology reserves the right to update this Privacy Policy periodically to reflect operational changes or statutory updates in Singapore law. Revised policies become effective immediately upon posting to this URL.